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Privacy Policy

Last updated: May 2026  ·  Bluewash Exterior Cleaning Ltd  ·  Company No. 17046711

1. Who We Are

Bluewash Exterior Cleaning Ltd ("we", "us", "our") is a limited company registered in England and Wales (Company No. 17046711), with a registered office at 5 Old Market Drive, Bideford, EX39 5QF. We provide exterior cleaning services including window cleaning, gutter clearance, pressure washing and roof soft washing.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website at bweclean.uk or contact us.

2. What Data We Collect

We collect personal information only when you voluntarily provide it to us. This includes:

  • Full name
  • Phone number
  • Email address
  • The content of any message you send via our contact form
  • The service you enquire about

We do not collect payment card details on this website. All payments are handled externally via invoice.

3. How We Use Your Data

We use the information you provide solely to:

  • Respond to your enquiry and provide a quote
  • Arrange and carry out the service you have requested
  • Contact you regarding your booking or follow-up queries

We do not use your data for marketing purposes without your explicit consent, and we do not sell or share your data with third parties except where required to deliver the service (e.g. invoicing software) or by law.

4. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we process your personal data on the following lawful bases:

  • Legitimate interests — to respond to your service enquiry
  • Performance of a contract — to carry out the services you have requested
  • Legal obligation — where we are required to keep records by law

5. Cookies

Our website uses only essential cookies necessary for the website to function correctly. We do not use tracking, advertising or analytics cookies without your consent. When you first visit our site, you will be shown a cookie notice. You may withdraw your consent at any time by clearing your browser cookies.

6. Data Retention

We retain your personal data for as long as is necessary to fulfil the purpose it was collected for, and in line with our legal obligations. Enquiry data is typically retained for up to 2 years. If you would like your data deleted sooner, please contact us.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data ("right to be forgotten")
  • Object to or restrict our processing of your data
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at [email protected] or by phone on 07828 723 804.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Our website is served over HTTPS to ensure encrypted transmission of any data you submit.

9. Third-Party Services

Our website uses the following third-party services:

  • Google Fonts — for typography. Font files are loaded from Google's servers; no personal identifying data is sent. See Google Fonts Privacy FAQ.
  • Web3Forms — to process contact form submissions. When you submit the contact form, the data you provide (name, email, phone, message) is transmitted to Web3Forms for delivery to our inbox. Web3Forms does not store your data beyond the transmission. See Web3Forms Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page. Significant changes will be noted with an updated date at the top of this document.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: